Serasa offers the Free Citizen Guidance Service at its facilities located at all Brazilian State Capitals and major cities.

In order to perform a query, interested parties must come to their local Serasa office with the required documents, whether in person or through a power of attorney:

Individuals
Interested Party
ID Document or Work Permit
CPF (Tax Document)
Third Parties
ID Document or Work Permit
Notarized Power-of-Attorney

Legal Entities
Stockholders
CNPJ (Corporate Tax Document)
The entity’s bylaws or articles of incorporation, duly filed with the Board of Trade (the stockholder’s name must be found in the Document)
ID Document or Work Permit
Third Parties
ID Document or Work Permit and CPF (Tax Document)
Notarized Power-of-Attorney or authorization from the interested entity
The entity’s bylaws or articles of incorporation

Click here to see Serasa’s service sites.